Shenzhen LiYu Information Technology Co., Ltd. (referred to as "we"), as the operator of NiceTalker, fully understands the importance of personal information to you. We will protect your personal information and privacy in accordance with the provisions of laws and regulations. We have developed this privacy policy and would like to remind you to carefully read and understand it before using NiceTalker and related services in order to make appropriate choices. This privacy policy will help you understand:
1 We will collect and use your information in accordance with the privacy policy, but we will not collect personal information solely based on your agreement with this privacy policy through mandatory bundling.
2 When you use or enable relevant functions or services, we will collect and use relevant information to achieve the necessary functionalities or services. Unless it is necessary information to achieve basic business functions or required by laws and regulations, you can refuse to provide such information without affecting other functions or services. We will explain in detail in the privacy policy which information is necessary.
3 The microphone and photo album permissions are not enabled by default and will only be used for specific functions or services with your explicit authorization, which you can also revoke. It should be noted that even if we obtain these sensitive permissions with your authorization, we will not collect your information when the relevant function or service does not require it.
4 This privacy policy applies to your access and use of our products and services through the NiceTalker application (including different versions).
5 The following will provide you with detailed information on how we collect, use, store, transmit, share, transfer (if applicable), and protect personal information. It also explains how to inquire about, access, delete, correct, and revoke authorization of personal information. Please pay special attention to the important content regarding your rights to personal information, which is highlighted in bold.
We collect the information you voluntarily provide when using our services, as well as the information generated during your use of the functions or receipt of services through automated means, in the following manner:
1 Registration and Login
When you register for NiceTalker services, we collect your unique device identification code to identify you as a NiceTalker user. You can use your phone number to log in or register for a NiceTalker account. Alternatively, you can choose to register or log in with a third-party account. If you use a third-party account, such as Apple ID, to log in to NiceTalker, we will collect your Apple ID unique identifier to save your login information and synchronize your data when you log in with different devices. After you register or log in with a third-party account, your third-party account will be linked to your NiceTalker account. When you create a NiceTalker ID, we collect your personal information, including email address, native language, language you are learning, and personal interests, which will help us provide better services and experiences.
2 Microphone-based Voice Technology Functions
To experience oral conversation services, we require the use of a microphone to collect your voice. After you grant permission to access the microphone, you can use it for voice chat. Please be informed that even if you have granted permission to access the microphone, we will only collect voice information when you actively click on the microphone icon on the client. If you do not use the above functions, you can choose not to grant this permission.
3 Storage Permission-based Functions
When you upload/update your account avatar, we need to access your device storage/photo album permission to facilitate the publication of pictures and text information. If you refuse to grant the above permission, we will be unable to provide you with the corresponding functions, but it will not affect your use of other functions on the platform.
4 Provision of Network Security and Operational Security to You
We are committed to providing you with secure and trustworthy products and an environment for their use. Delivering high-quality and reliable services is our core objective. The information collected for the purpose of achieving security measures is necessary:
4.1 Device Information and Log Information
In order to ensure the secure operation of software and services, we collect information on your hardware model, operating system version number, International Mobile Equipment Identity (IMEI), unique device identifier (UDID), network device hardware address, IP address, WLAN access points, Bluetooth, base stations, software version number, network connection type, status, network quality data, operations, usage, and service logs.
To prevent malicious programs and ensure operational security, we collect information on installed applications or running processes, overall operation and usage of applications, application crash information, overall installation and usage information, performance data, and application source.
We may use your account information, device information, service log information, and the information obtained from our affiliates and partners with your authorization or as permitted by law to determine account security, conduct identity verification, and detect and prevent security incidents.
4.2 Changes in the Collection and Use of Personal Information Objectives
Please be informed that as our business grows, there may be adjustments and changes to the functions and services provided by NiceTalker. In principle, when new functions or services are directly related to the functions or services we currently provide, the collection and use of personal information will have a direct or reasonable correlation with the original processing objectives. In scenarios where there is no direct or reasonable correlation with the original processing objectives, we will inform you once again and obtain your consent before collecting and using your personal information.
4.3 Personal Information Exempt from Consent Collection and Use Under the Law
Please understand that in the following situations, according to laws, regulations, and relevant national standards, we do not need to obtain your authorized consent for the collection and use of your personal information:
Directly related to national security and defense;
Directly related to public safety, public health, or significant public interests;
Directly related to criminal investigations, prosecutions, trials, and enforcement of judgments;
Necessary for the protection of the life, property, and other significant legitimate rights and interests of the data subject or other individuals, but it is difficult to obtain the data subject's consent;
The collected personal information is voluntarily made public by the data subject to the general public;
Collected from legal public disclosures such as legal news reports and government information disclosures;
Necessary for signing or performing contracts as requested by you;
Necessary for the secure and stable operation of software and related services, such as identifying and resolving faults in the software and related services;
Necessary for legitimate news reporting;
Necessary for academic research institutions to conduct statistical or academic research for public interests and when providing research or descriptive results to the public, conducting de-identification processing on personal information contained in the results;
Other circumstances stipulated by laws and regulations.
Please be reminded that if the information cannot identify your personal identity individually or in combination with other information, it does not fall under the legal definition of your personal information. However, when your information can identify your personal identity individually or in combination with other information, or when data that cannot be linked to any specific personal information is combined with other personal information during the period of combined usage, these pieces of information will be treated and protected as your personal information according to this privacy policy.
Cookie and device information identification similar technologies are widely used in the internet. When you use NiceTalker and related services, we may use these technologies to send one or more cookies or anonymous identifiers to your device, in order to collect and store information about your visits and usage of this product. We promise not to use cookies for any purposes other than those described in this privacy policy. We use cookies and similar technologies mainly to achieve the following functions or services:
1 Safeguard the security and efficient operation of the product and services
We may set authentication and security-related cookies or anonymous identifiers to confirm if you have securely logged into the service or to detect and prevent theft, fraud, or other illegal activities. These technologies also help us improve service efficiency and enhance login and response speed.
2 Help you have a more convenient browsing experience
Using these technologies can help you skip repetitive steps and processes of filling in personal information and inputting search content (e.g. recording searches and form filling).
3 Clearing of cookies
Most browsers provide users with the function to clear browser cache data, and you can perform relevant data-clearing operations in the browser settings. If you perform a clear, because of these modifications, you may not be able to utilize our services or access certain features that rely on cookies.
1 Sharing
We do not share your personal information with any companies, organizations, or individuals other than NiceTalker service providers, unless under the following circumstances:
Principle of Authorization and Consent:
Any sharing of your personal information with third parties requires your authorization and consent unless the shared information has been anonymized and cannot be reidentified by the third party. If the third party intends to use the information for purposes beyond the original authorized consent, they must seek your consent again.
Principle of Legal Obligation:
We may share your personal information with external parties based on legal and regulatory requirements, as well as for litigation and dispute resolution or requests made by administrative or judicial authorities in accordance with the law.
Principle of Security and Prudence:
Shared information limited to authorized partners is solely for the purpose of fulfilling the objectives stated in this privacy policy. We may entrust authorized partners to provide certain services or act on our behalf, strictly in accordance with the legitimate, reasonable, necessary, specific, and explicit purposes stated in this privacy policy. These authorized partners are only permitted to access the information necessary for carrying out their duties and are prohibited from using this information for any other purposes or in any other way.
As of now, our authorized partners fall into the following categories:
Authorized partners for analytical services. We do not share your personal identity information with analytical service providers unless we have obtained your permission. We may engage these partners to process information related to advertising coverage and effectiveness, but we will not provide them with your personal identity information. Alternatively, we may anonymize this information so that it can not be used to identify you personally. These partners may combine the aforementioned information with other data they have legitimately obtained to implement our recommendations.
1.1 Types of personal information shared by analytical service providers: gender, age, location.
1.2 Internal sharing within the company:
In order to facilitate the joint provision of services to you, identify account anomalies, or protect the personal and property safety of the company, other users, or the public, your personal information may be shared within the company. We will only share necessary personal information (such as account information necessary for you to use NiceTalker accounts within the company) and will be bound by the stated purposes in this privacy policy. If we share your personal sensitive information or change the use and processing purposes of personal information by affiliated companies, we will seek your consent again.
1.3 In order to ensure the implementation of the relevant functions and the secure and stable operation of NiceTalker services, we may access software development kits (SDKs) or similar applications provided by third parties for the purpose of achieving related objectives. We will conduct strict security evaluations on software tools, such as SDKs or similar applications obtained from our partners, in order to protect the security of your personal information. The following are the main third-party service providers we have accessed:
a. Tencent Cloud SDK
Third Party Company Name: Tencent Computer Systems Limited
Type of Share: Embedded SDK
Personal Information Involved: Object Storage, Device Information, Network Information
Purpose of Use: Recording learning content, troubleshooting crash issues, helping improve the stability of the APP
Usage Scenario: Storage, crash and lag detection
Sharing Method: Native collection by SDK.
Privacy link: click
b. Microsoft SDK
Third-party company name: Microsoft
Sharing type: Embedded SDK
Personal information involved: Recording and SDK read/write permissions
Purpose of use: Voice recognition and scoring for users
Usage scenario: Using voice-to-text and voice scoring in the process of voice conversation
Sharing method: SDK native collection
Privacy link: click
2 Transfer
We will not transfer your personal information to any other third party without your explicit consent. As our business continues to grow, we may engage in mergers, acquisitions, or asset transfers that may result in the transfer of your personal information. In the event of such changes, we will require the recipient to protect your personal information in accordance with legal regulations and security standards no less than those stipulated in this privacy policy, or else we will request the recipient to obtain your authorized consent again.
3 Disclosure
We will not disclose your information unless required by national laws and regulations or with your consent. When we disclose your personal information, we will implement security measures that comply with industry standards.
When punishing misconduct accounts or fraudulent activities, we may disclose relevant account information.
Personal information is exempted from obtaining consent for sharing, transfer, and public disclosure in accordance with laws and regulations
In the following circumstances, based on laws, regulations, and national standards, we may share, transfer, or publicly disclose your personal information without obtaining your authorized consent:
Directly related to national security and national defense security;
Directly related to public safety, public health, and significant public interests;
Directly related to a criminal investigation, prosecution, trial, and execution of judgments;
For the purpose of safeguarding major legitimate rights and interests, such as life and property, when obtaining consent from the individual is difficult;
Personal information that you voluntarily disclose to the public;
Collecting personal information from legally publicized information, such as legal news reports, government information disclosure, and other channels.
We place great importance on the security of your personal information and will make efforts to adopt reasonable security measures (both technical and managerial) to protect your personal information from improper use or unauthorized access, disclosure, use, modification, damage, loss, or leakage.
Despite the reasonable and effective measures mentioned above, and our compliance with the standards required by relevant laws and regulations, please understand that due to technological limitations and the possibility of various malicious activities, in the internet industry, even with efforts to strengthen security measures, it is impossible to guarantee the 100% security of information at all times. We will try our best to ensure the security of the personal information you provide to us.
You are aware and understand that the system and communication networks you use to access our services may encounter issues beyond our control. Therefore, we strongly recommend that you take proactive measures to safeguard the security of personal information, including but not limited to using complex passwords, regularly changing passwords, and not disclosing your account password and related personal information to others.
We will formulate emergency response plans and immediately activate them in the event of a user information security incident, striving to mitigate the impact and consequences of these security incidents. In the event of a user information security incident (leakage, loss), we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the measures we have taken or will take to handle the incident, suggestions for self-protection and risk reduction, and remedial measures for you. We will inform you of the relevant details of the incident through push notifications, emails, letters, text messages, and other means. If it is difficult to notify each user individually, we will use reasonable and effective methods to publish announcements. At the same time, we will also report the handling of user information security incidents to relevant regulatory authorities in accordance with their requirements.
Once you leave NiceTalker and its related services to browse or use other websites, services, and content resources, we will not have the ability or direct obligation to protect any personal information you submit to software or websites outside of NiceTalker and its related services, regardless of whether you log in, browse, or use such software or websites through links or guidance provided by NiceTalker.
We attach great importance to the management of your personal information and make every effort to protect your rights regarding the query, access, modification, deletion, withdrawal of consent, account cancellation, feedback, and privacy settings, to enable you to safeguard your privacy and information security.
1 Changes or revocation of sensitive permission settings
You can close the microphone, modify the consent scope of album permissions, or withdraw your authorization in the operating system of the device itself. Once the authorization is revoked, we will no longer collect information related to these permissions.
2 Changes or revocation of authorized information processing
Certain business functions and services require your information to be completed. Once you withdraw consent or authorization, we will no longer be able to provide you with the corresponding functions and services associated with withdrawing consent or authorization, and we will also stop processing your personal information accordingly. However, your decision to withdraw consent or authorization will not affect the personal information processing that we have previously conducted based on your authorization.
3 Access, deletion, and correction of your personal information
3.1 Access to personal account information
You can query and access your nickname in the "My" section of NiceTalker for editing.
3.2 Access to privacy policy
You can view the entire contents of this privacy policy on the registration/login page or by clicking on "My" followed by "Settings." Please note that NiceTalker and related services described in this privacy policy may vary depending on factors such as the model of your phone, system version, software application version, and mobile client. The final products and services shall be subject to the NiceTalker software and related services you use.
3.3 Complaints and reports
You can make complaints or reports according to the procedures we have published. If you believe that your personal information rights may have been infringed or if you find evidence of infringement of personal information rights (e.g., if you believe that the collection of your personal information violates legal regulations or agreements between both parties), you can contact us by sending an email to support@NiceTalker.tech. We will promptly respond to your complaints and reports after verification.
3.4 Notification of ceasing operations
If we cease operations, we will promptly cease the activities of collecting your personal information. We will notify you individually or through announcements regarding the cessation of operations and will delete or anonymize the personal information we hold.
3.5 Purposes, methods, and scope of collecting and using personal information
Reading and writing phone storage, storage of recording files, storage of user information
Recording, for follow-along reading and voice conversation recordings
Obtaining device information such as MAC address and Android ID to ensure information security and prevent account theft.
If you are a minor under 18 years of age, before using NiceTalker and related services, you should read and agree to this privacy policy jointly with your parents or other guardians who will supervise and guide you. We will protect the personal information of minors in accordance with applicable national laws and regulations, and will only collect, use, store, share, transfer, or disclose the personal information of minors when permitted by law, with explicit consent from parents or other guardians, or when necessary to protect the rights of minors. If we discover that we have collected the personal information of a minor without obtaining verifiable consent from a guardian beforehand, we will make efforts to delete the relevant information as soon as possible.
If you are a guardian of a minor, if you have any questions about the personal information of the minor under your guardianship, please contact us through the contact information provided in this privacy policy.
In order to provide you with better services, NiceTalker, and related services will continue to update and change. We will make timely revisions to this privacy policy. These revisions are part of and have the same effect as this privacy policy. Without your explicit consent, we will not reduce the rights you are entitled to under the currently effective privacy policy.
After the update of this privacy policy, we will release the updated version on NiceTalker and remind you of the updated content through announcements or other appropriate means before the updated terms take effect so that you can understand the latest version of this privacy policy.
If you have any complaints, suggestions, or questions regarding the protection of personal information, you can send your inquiries to the email address support@NiceTalker.tech.
We will review the issues involved as soon as possible and reply within fifteen working days after verifying your user identity.